Eighteen South Sessional Suites is a facility operator. We provide consulting rooms and shared facilities to independent practitioners. We do not provide healthcare services and we do not hold your patient health records. If you are seeking access to your health records, contact your treating practitioner directly.
Eighteen South Sessional Pty Ltd ACN 697 121 421 as Trustee for The Eighteen South Sessional Family Trust, trading as Eighteen South Sessional Suites, operates medical consulting suites at 18 South Street, Ipswich QLD 4305.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
In this notice, "we", "us", and "our" refers to Eighteen South Sessional Pty Ltd as trustee. "You" refers to anyone whose personal information we hold — including website visitors, prospective practitioners, and contracted practitioners.
We collect personal information only when it is reasonably necessary for our functions as a facility operator.
Website visitors
Prospective and contracted practitioners
CCTV
CCTV cameras operate in common areas of our facility (excluding consulting rooms). Footage may capture images of practitioners, their staff, and visitors to the suites. Signage is displayed at the premises.
We do not collect sensitive information (such as health information) about patients. Patient health records are held by individual practitioners, not by us.
We collect information directly from you — through our website contact form, by email, by phone, or in person during facility visits. We may also receive credential or registration information from third-party sources such as AHPRA's public register.
We use personal information to:
We do not use your personal information for direct marketing without your consent.
We do not sell or trade personal information. We may disclose personal information to:
We do not routinely disclose information overseas. If we ever need to do so, we will take steps consistent with APP 8.
Personal information is stored securely in electronic systems with access limited to authorised personnel. Physical documents are stored in locked filing. We take reasonable steps to protect information from misuse, interference, loss, and unauthorised access.
We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely destroyed or de-identified.
You have the right to access personal information we hold about you and to request correction of information that is inaccurate, out of date, or incomplete. To make a request, contact us using the details below. We will respond within 30 days. In some circumstances we may need to decline access — if we do, we will explain why in writing.
If you believe we have handled your personal information in a way that breaches the APPs, please contact us first. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
For privacy enquiries or to exercise your access and correction rights, contact:
Johanna Ferris, Director
Eighteen South Sessional Suites
18 South Street, Ipswich QLD 4305
Email: [email protected]
Website: eighteensouth.com.au
We may update this notice from time to time. The current version is always available on our website. Material changes will be notified to contracted practitioners directly.
